Activation Lock is a security feature introduced by Apple to prevent unauthorized access to a device that has been lost or stolen. If you have purchased a used iPhone, iPad, or Mac and find it locked with Activation Lock, it can be frustrating to get it unlocked without the assistance of the previous owner. However, there are a few methods you can try to remove Activation Lock without having access to the previous owner’s credentials.
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1. Contact Apple Support
If you have proof of purchase for the device, contacting Apple Support is the first step to take in removing Activation Lock. Here’s how:
- Provide Proof of Purchase: You will need to submit a copy of the original purchase receipt to Apple.
- Explain the Situation: Clearly explain that you have purchased the device legitimately but are unable to reach the previous owner for help with Activation Lock removal.
- Apple Support Assistance: Apple may help you unlock the device if they determine that it was not reported as lost or stolen.
2. Check if the Device is iCloud Unlocked
Before attempting any other methods, make sure the device is not only Activation Locked but also iCloud locked. If the device is only Activation Locked, you might have a better chance of unlocking it using the following steps:
- Check iCloud Status: Go to Apple’s iCloud website and enter the device’s IMEI or serial number to check if it is iCloud locked.
- If Not iCloud Locked: You can try some of the methods below to bypass Activation Lock.
3. Use DNS Bypass
DNS Bypass is a method that can be used to bypass Activation Lock. Here’s how you can try it:
- Connect to Wi-Fi: Connect the device to a Wi-Fi network.
- Choose Language and Country: Select your language and country on the setup screen.
- Activate Device: When the Activation Lock screen appears, press the home button and select “More Wi-Fi Settings.”
- Enter DNS Settings: Enter the following DNS server addresses:
– 78.109.17.60 (Europe)
– 104.154.51.7 (USA) - Save Settings: Save the DNS settings and restart the device. The device may bypass Activation Lock.
4. Third-Party Unlock Services
There are third-party services that claim to be able to unlock devices with Activation Lock. However, be cautious when using these services as they may not always be legitimate. Before using any third-party service, do thorough research and read reviews to ensure their credibility.
5. Factory Reset the Device
If none of the above methods work, you can try a factory reset on the device. Keep in mind that doing a factory reset will erase all data on the device, so make sure to back up any important information beforehand. Here’s how to factory reset the device:
- Go to Settings: Go to the device’s Settings.
- Select General: Navigate to the General settings.
- Reset Device: Select “Reset” and then “Erase All Content and Settings.”
- Wait for Reset: The device will reset to factory settings, and the Activation Lock may be removed in the process.
6. Conclusion
Removing Activation Lock without the previous owner’s assistance can be challenging, but it is not impossible. By following the steps mentioned above and contacting Apple Support with proof of purchase, you might have a chance of unlocking the device. Remember to exercise caution when using third-party services and be prepared to do a factory reset as a last resort. With persistence and patience, you may be able to successfully remove Activation Lock from your device and start using it without any restrictions.
